Privacy Policy

Effective Date: January 14, 2025
Candice Smith LLC d/b/a Benefits 2 Care Consulting
(“Benefits 2 Care,” “we,” “our,” or “us”) operates the website benefits2care.com (the “Website”). Protecting your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, share, and secure your personal information and your rights under the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”), as applicable.

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following categories of personal information:

1.1 Information You Provide to Us

  • Contact Information: Name, email address, phone number, and business information (e.g., company name and role) submitted via our Website forms or through email communication (e.g., at [email protected]).
  • Payment Information: Financial details for transactions (e.g., credit card or bank details) if applicable, processed securely by third-party payment providers.
  • Service Information: Details about your consultancy needs, including preferences and business specifics, when you engage our advisory services.

1.2 Information Collected Automatically

When you visit the Website, we collect:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Information: Pages viewed, links clicked, and time spent on the Website.
  • Cookies and Tracking Technologies: Small data files placed on your device to enhance user experience.

1.3 Information from Third Parties

We may collect information from public sources or partners that support our advisory services.

2. How We Use Your Information

We process your information to:

  • Provide advisory and consultancy services, including creating customized benefits maps for brokers in SMBs across healthcare, education, childcare, social services, and nonprofits.
  • Communicate with you, respond to inquiries, and provide customer support.
  • Analyze Website usage to improve functionality and user experience.
  • Comply with legal obligations and enforce our terms of service.
  • Send marketing communications (with your consent where required).

3. Legal Basis for Processing Personal Data (GDPR)

We process personal data based on the following lawful grounds:

  • Consent: When you provide explicit consent (e.g., subscribing to newsletters).
  • Performance of a Contract: To deliver services you request.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: To improve our services and ensure Website security.

4. Sharing Your Information

We do not sell your personal information. However, we may share it in the following contexts:

  • Service Providers: Third-party vendors (e.g., payment processors, cloud storage providers) who assist in delivering services.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets.
  • Legal Compliance: When required by law or to protect our rights and interests.
  • With Your Consent: Where you explicitly authorize sharing.

5. Your Rights

5.1 Rights Under GDPR (For EU Residents)

If you are located in the European Union, you have the right to:

  • Access: Request details about the personal data we hold about you.
  • Rectification: Correct inaccuracies in your personal information.
  • Erasure (“Right to be Forgotten”): Request deletion of your personal data, subject to legal obligations.
  • Restriction: Limit how your data is processed.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests or for marketing purposes.
  • Withdraw Consent: Revoke your consent at any time.

To exercise these rights, contact us at [email protected].

5.2 Rights Under CCPA (For California Residents)

California residents have the right to:

  • Know: Request information about the categories of personal data we collect, the sources, the purposes for collection, and any third parties with whom we share data.
  • Access: Receive a copy of your personal data.
  • Delete: Request that we delete personal information collected about you, subject to certain exceptions.
  • Opt-Out: Direct us not to sell your personal information (we do not sell data).

To exercise these rights, contact us at [email protected] or call us at the number provided on our Website. We will verify your request in accordance with applicable laws.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Data Security

We implement technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure hosting, and restricted access controls.

8. International Data Transfers

If you are accessing our Website from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ.

9. Cookies and Tracking Technologies

We use cookies to:

  • Enhance user experience and Website performance.
  • Track analytics (e.g., Google Analytics).
    You can manage cookie preferences through your browser settings.

10. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: [email protected]
  • Mailing Address: Candice Smith LLC, 10940 SW Barnes Rd. #331, Portland, Oregon 97225 USA